Find answers to common questions about Sentinel Bot, automated crypto trading, pricing, security, and more.
Sentinel Bot is an algorithmic trading platform that lets you build, backtest, and deploy crypto trading strategies without writing code. Connect your exchange API keys, choose or build a strategy using our visual block builder, and the bot executes trades 24/7 on supported exchanges including Binance, OKX, Bybit, and Bitget.
Simply click "Start Free Trial", sign in with Google, and you instantly get 7 days of full access — no credit card required.
No. Sentinel never stores payment details during the trial. You choose a plan and actively upgrade when you're ready.
None at all. The visual block-based Strategy Builder lets you build and customise trading strategies by dragging and dropping components — no code required. Advanced API access (Expert plan) is the only feature that benefits from coding knowledge.
Most users are up and running in 10-15 minutes: sign up with Google (30 seconds), connect your exchange API keys (2 minutes), and either subscribe to a proven strategy from the leaderboard or build one with the visual builder (5-10 minutes).
Create a new API key on your exchange with 'Read' and 'Trade' permissions only (never enable 'Withdraw'). In the Sentinel desktop client, go to Exchange Settings and paste your API Key and Secret. Keys are stored locally and never transmitted to our servers.
Absolutely. Your API keys are stored only on your local device and are never transmitted to our servers. Sentinel's zero-knowledge architecture means we push signals — your client executes. Even if our servers were compromised, your keys remain secure.
Sentinel uses zero-knowledge signal-push architecture. Your API keys are stored exclusively on your local device — our servers never receive them. Trade signals are pushed to your client, which executes locally. Even if our servers were compromised, your credentials and funds remain secure.
Every strategy includes configurable stop-loss, take-profit, daily drawdown limits, maximum position size, and session filters. The circuit breaker system automatically halts trading if preset risk thresholds are breached, protecting your capital.
Binance, OKX, Bybit, Bitget, KuCoin, Gate.io, BingX, MEXC, Kraken, Coinbase, Upbit, and Bithumb — 12 exchanges fully supported on every plan.
Describe your trading idea in plain language — for example, "buy BTC when RSI drops below 30 and sell above 70." Our AI converts your description into a structured block strategy with entry/exit conditions, risk parameters, and position sizing. You can then backtest it against historical data and deploy instantly.
Absolutely. Sentinel's visual block-based strategy builder lets you create complete strategies by dragging and dropping condition blocks — entry signals, exit signals, stop-loss, take-profit, and position sizing. Run backtests with one click using up to 3+ years of historical data.
Unlike competitors, Sentinel never stores your API keys on our servers (zero-knowledge architecture). We support 12 exchanges, offer a visual no-code strategy builder with AI generation, and our Strategy Marketplace lets you earn by publishing profitable strategies. Plus, our backtest engine uses real tick-level data.
Sentinel is a responsive web app accessible from any mobile browser. Desktop clients are available for Windows, macOS, and Linux. Cloud client (PaaS) users on Pro and Expert plans can run bots 24/7 on our servers without keeping their computer on.
The Cloud Client runs your bots 24/7 on our infrastructure — no need to keep your computer on. It's included in Pro and Expert plans. Starter users can still run bots on their desktop when their machine is on.
Sentinel's interface is fully available in English, Traditional Chinese, Japanese, Korean, Simplified Chinese, and Spanish. Your language is auto-detected from your browser settings, or you can switch it manually from the navigation bar at any time.
If you don't upgrade to a paid plan, your account downgrades to a limited free tier automatically — no charge, no card on file. Upgrade whenever you're ready.
Yes, cancel anytime from your account settings with one click. There are no cancellation fees or lock-in periods. Your access continues until the end of the current billing period.
We offer a 7-day refund if you are unsatisfied after upgrading. Contact support and we'll process it within 24 hours.
We accept all major credit and debit cards, as well as cryptocurrency payments (USDT, BTC, ETH, and more) via NOWPayments. Crypto payments receive the same plan features instantly after confirmation.
Starter: 1 active bot. Pro: 3 active bots. Expert: 8 active bots (expandable to 60). Each bot can trade any supported exchange. You can pause and swap bots freely within your plan limit.
There is no minimum set by Sentinel. Most exchanges have minimum order sizes of $10-20. Sentinel starts at $19/month with a 7-day free trial. We recommend starting with an amount you're comfortable risking while learning the platform.
Yes — paying annually saves you 20% (2+ months free). Pro drops from $49/mo to $39/mo ($470/year, saves $118). Starter drops to $15/mo ($182/year). Expert drops to $79/mo ($950/year). Switch to annual billing at any time from your billing settings.
Sentinel's Starter plan ($19/month) and Pro plan ($49/month) are competitively priced compared to 3Commas ($29-99/month) and Cryptohopper ($29-129/month). Unlike competitors, Sentinel includes zero-knowledge security, a visual strategy builder, and AI strategy generation in all paid plans.
No hidden fees. Your subscription covers full platform access. The only additional costs are exchange trading fees (charged by your exchange, not us) and the optional Scanner add-on ($12/month). Strategy Marketplace subscriptions are priced by each publisher.
Bots that exceed your new plan's limit are automatically paused — they don't get deleted. All your configurations, backtests, and trade history are preserved. You can reactivate them instantly when you upgrade again.
Your account data, trade history, and strategy configurations are retained for 90 days after cancellation. You can export all trade data as CSV at any time. If you resubscribe within 90 days, everything is restored. After 90 days, data is permanently deleted per our privacy policy.
Automated trading removes emotional decisions and operates 24/7, providing structural advantages. Profitability depends on your strategy, market conditions, and risk management. Sentinel's backtesting engine validates strategies against real historical data, and our public leaderboard shows verified live results.
Every strategy goes through a manual review including a minimum 1-year live backtest requirement before it's listed.
Browse the public Leaderboard — real traders with verified live results. Subscribe to a strategy you like. From that point on, whenever the original trader's bot places a trade, your bot mirrors it automatically on your own exchange account.
Yes. If your bot has strong verified performance, you can publish it to the Strategy Marketplace. Set a monthly subscription fee and earn 100% of subscriber payments, settled monthly in USDT. Top publishers earn consistent passive income from their trading expertise.
Backtest points measure computing resources for strategy testing. Each plan includes a monthly allocation (Starter: basic, Pro: 500 points, Expert: unlimited). One standard backtest uses approximately 1 point. Points reset monthly. Heavy backtesting users may prefer the Expert plan for unlimited testing.
Each subscription is for individual use. For trading groups or teams, each member needs their own account and plan. This ensures proper security isolation — each user's API keys and strategies remain private.
Share your unique referral link with friends. When they sign up and subscribe to any paid plan, you earn 20% of their first month's payment and 10% for months 2 through 12. Commissions are confirmed after a 30-day holding period and settled monthly in USDT.
There's no cap on referral earnings. For example, referring 10 Pro plan users ($49/mo) earns you $98 in the first month plus $49/month for the next 11 months — that's $637 total from just 10 referrals.
Commissions are settled monthly on the 1st in USDT. Balances of $100+ have no processing fee. Under $100, a $5 processing fee applies. Track your earnings in your Referral Dashboard.
Email: [email protected] · Telegram: @eric16888999. We typically respond within 24 hours. For urgent issues, Telegram is faster.
Start your free trial and explore the platform yourself, or reach out to our support team.